1. Acceptance of Terms

By accessing the Meher Transport Inc. website, requesting a quote, or engaging our freight transportation services, you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you should not use our website or services.

2. Services Description

Meher Transport Inc. provides freight transportation services including full truckload (FTL), cross-border freight between Canada and the United States, expedited and time-critical shipping, heavy equipment and oversized cargo transport, temperature-controlled shipping, and dedicated fleet solutions. Our services are subject to availability, regulatory compliance, and the specific terms agreed upon in individual service agreements or bills of lading.

3. Quotes and Pricing

All quotes provided through our website, email, or telephone are non-binding estimates based on the information you provide at the time of the request. Quotes are subject to change based on:

• Verification of shipment weight, dimensions, and commodity details
• Changes in fuel surcharges, tolls, or regulatory fees
• Accessorial charges such as liftgate, inside delivery, or detention fees
• Customs duties and brokerage fees for cross-border shipments

A confirmed and binding rate will be provided before dispatch. Once you authorize dispatch at the confirmed rate, the pricing becomes binding for that specific shipment unless the shipment details change materially from what was originally communicated.

4. Liability and Insurance

Carrier Liability

As a licensed motor carrier, Meher Transport Inc. carries standard freight carrier liability as required under applicable Canadian and U.S. federal transportation regulations. For domestic Canadian shipments, our liability is governed by the terms of the applicable provincial highway traffic legislation and the standard conditions of carriage. For cross-border and U.S. shipments, liability is subject to the Carmack Amendment where applicable.

Cargo Insurance

Meher Transport Inc. maintains comprehensive cargo insurance coverage. Standard coverage limits apply to all shipments. If your cargo exceeds standard coverage thresholds or requires specialized insurance (e.g., high-value goods, perishables, or hazardous materials), additional declared value coverage can be arranged at the time of booking. We recommend that shippers also maintain their own cargo insurance for full protection.

5. Prohibited Items

The following items are prohibited from shipment unless specifically authorized in writing by Meher Transport Inc.:

• Illegal substances and contraband
• Explosives, firearms, and ammunition (unless properly licensed and declared)
• Undeclared hazardous materials
• Live animals
• Currency, precious metals, and gemstones
• Human remains
• Any goods prohibited by Canadian or U.S. law for transport or cross-border trade

Shippers are solely responsible for ensuring that all goods tendered for transport comply with applicable laws and regulations. Failure to disclose the true nature of shipped goods may result in additional charges, shipment refusal, or legal action.

6. Payment Terms

Payment terms are as follows:

• Approved Accounts: Net 30 days from the date of invoice. Credit approval is required and subject to satisfactory credit references and financial review.
• New Customers: Payment by credit card or wire transfer is required prior to or upon delivery until a credit account is established.
• Late Payments: Overdue invoices are subject to interest at a rate of 1.5% per month (18% annually) on the outstanding balance.

All prices are quoted in Canadian dollars unless otherwise specified. Cross-border shipments may be invoiced in either Canadian or U.S. dollars as agreed at the time of booking.

7. Claims Process

In the event of cargo loss, damage, or delay, the following process applies:

• Notification: The consignee must note any visible damage or shortage on the delivery receipt at the time of delivery. Concealed damage must be reported within five (5) business days of delivery.
• Written Claim: A formal written claim must be submitted within sixty (60) days of the delivery date, including documentation of the loss or damage and proof of value.
• Investigation: Meher Transport Inc. will investigate all claims and provide a determination within thirty (30) days of receiving a complete claim submission.
• Resolution: Valid claims will be settled in accordance with applicable carrier liability limits and the terms of any declared value coverage in effect for the shipment.

8. Limitation of Liability

To the maximum extent permitted by law, Meher Transport Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, or loss of data, arising out of or related to the use of our services or website. Our total liability for any claim arising from transportation services shall not exceed the lesser of the declared value of the shipment or the applicable liability limit under the governing bill of lading or service agreement.

9. Force Majeure

Meher Transport Inc. shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, severe weather, pandemics, government actions, war, terrorism, civil unrest, labour disputes, border closures, road closures, equipment failures not caused by negligence, or any other event that could not have been reasonably foreseen or prevented. In such events, delivery timelines will be adjusted accordingly and we will communicate updates promptly.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. For cross-border shipments, applicable U.S. federal transportation regulations shall apply to the extent required by law.

11. Dispute Resolution

Any dispute arising out of or relating to these Terms or our services shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the matter to mediation administered by a mutually agreed-upon mediator in the Province of Ontario. If mediation is unsuccessful, the dispute shall be submitted to binding arbitration in accordance with the Arbitration Act, 1991 (Ontario), or to the courts of competent jurisdiction in the Province of Ontario.

12. Amendments

Meher Transport Inc. reserves the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms on our website with a revised "Last updated" date. Your continued use of our services or website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically. For existing service agreements, amendments to these Terms will not retroactively affect the terms of shipments already in transit.

13. Contact

If you have questions about these Terms of Service, please contact us: